Contact Us

• Speaking Engagement Requests
• Customer Service
• Media + Interview Requests
• Company Collaborations
• Donations & Sponsorships
• Retail Store Locations

See all 9 articles

Ordering

• Can I buy R. Riveter handbags in a store?
• Why is my item on backorder?
• Can I cancel my order?

Returns + Exchanges

• Can I exchange my R. Riveter bag for a different style?
• Can I return my handbag to R. Riveter for a refund?
• Why is there a spot/imperfection on my new bag?
• Why is my new bag a different color than what I saw online?

Payments and Taxes

• Will my card be charged at the time of purchase?
• How to I apply a discount code to my order?
• Can I get my gift card code re-sent to me?
• How do I use my R. Riveter gift card?
• What methods off payment does R. Riveter accept?

Warranty & Repairs

• Product Care
• Repair Request
• Does R. Riveter offer a warranty on my new bag?

Post to Pillar

• What is Post to Pillar?
• What is the Return Policy for Post to Pillar items?